From Wig Wam website -

10.08.2007 - Wig Wams manager Simon Brereton of Rock-It Management can finally confirm that Wig Wam has managed to move their canceled ThunderGround UK show to Rock Citys "The Rescue Rooms" in Nottingham on Saturday 18th just a block away from the original venue with support act Dante Fox. The venue has a capasity of 450 people, and will not have advance sales due to time constrains. Anyhow, fans with tickets for the original ThunderGround Festival will be offered a refund for their ticket and a seat-guaranty for Wig Wams new gig in Rock Citys Box office for those who have purchased tickets from Nottingham Rock City on the day of the concert. Tickets purchased directly through ThunderGround Festival/Darren, will be offered refund for their tickets and seat-guaranty for the new Wig Wam gig through ThunderGrounds ticket sale office.


So how on earth do we go about getting a refund and a seat guarantee if we have bought diretly from Thunderground??
Would hate to go all that way and not get in. Yes I know it wasnt selling well and thats why the festival was cancelled but Im just a bit concerned with it being a much smaller venue.

G.