Re: AdrianGale problems with preorder???
Posted by: Andrew ()
Date: November 13, 2013 11:22PM

Not good to hear.

I have a response now for anyone waiting -


We are sorry to hear that there are some delayed parcels to some of our European customers. We can assure you all remaining pre orders that were not picked up at MRF3 in Sept on it's release date, were shipped out by Oct 5th. We have received some reports that parcels are taking a bit lengthy time getting through customs. Why, we do not know, and we apologize for any frustration. Rest assured your parcels were shipped and to be a little more patient. We shipped LaValle's lead vocalist Carsten a parcel of Dear Sanity cds, when the cd came out. It took him a month to receive it (date stamped and all to verify) So we are equally frustrated with you and promise all customers will receive their copies of this release, and it will be worth the wait.

Thank You
John
Kivel Records

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SubjectViewsWritten ByPosted
AdrianGale problems with preorder??? 592 mikeb 11/13/2013 10:31PM
Re: AdrianGale problems with preorder??? 364 jbjrsdc 11/13/2013 10:41PM
Re: AdrianGale problems with preorder??? 387 Andrew 11/13/2013 10:51PM
Re: AdrianGale problems with preorder??? 303 PJayBe 11/13/2013 11:06PM
Re: AdrianGale problems with preorder???353 Andrew 11/13/2013 11:22PM
Re: AdrianGale problems with preorder??? 279 sharkfist 11/13/2013 11:43PM
Re: AdrianGale problems with preorder??? 245 Deadwing 11/14/2013 08:12AM
Re: AdrianGale problems with preorder??? 259 Kivel Records 11/14/2013 08:28AM
Re: AdrianGale problems with preorder??? 241 sharkfist 11/14/2013 08:56AM
Re: AdrianGale problems with preorder??? 249 Andrew 11/14/2013 09:20AM
Re: AdrianGale problems with preorder??? 171 jbjrsdc 11/14/2013 11:42PM
Re: AdrianGale problems with preorder??? 240 jazzy1ne 11/14/2013 09:16AM
Re: AdrianGale problems with preorder??? 234 Troy 11/14/2013 09:58AM
Re: AdrianGale problems with preorder??? 212 cincyjohn 11/14/2013 10:02AM
Re: AdrianGale problems with preorder??? 219 kidego71 11/14/2013 12:13PM
Re: AdrianGale problems with preorder??? 187 LAVALLE 11/15/2013 01:04AM
Re: AdrianGale problems with preorder??? 196 Probie Sheen 11/15/2013 04:05PM
Re: AdrianGale problems with preorder??? 130 daldiggler 11/19/2013 10:02AM
Re: AdrianGale problems with preorder??? 112 Kivel Records 11/19/2013 12:40PM
Re: AdrianGale problems with preorder??? 114 PJayBe 11/22/2013 08:21PM


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