Re: AdrianGale problems with preorder???
Posted by: Andrew ()
Date: November 13, 2013 11:22PM

Not good to hear.

I have a response now for anyone waiting -


We are sorry to hear that there are some delayed parcels to some of our European customers. We can assure you all remaining pre orders that were not picked up at MRF3 in Sept on it's release date, were shipped out by Oct 5th. We have received some reports that parcels are taking a bit lengthy time getting through customs. Why, we do not know, and we apologize for any frustration. Rest assured your parcels were shipped and to be a little more patient. We shipped LaValle's lead vocalist Carsten a parcel of Dear Sanity cds, when the cd came out. It took him a month to receive it (date stamped and all to verify) So we are equally frustrated with you and promise all customers will receive their copies of this release, and it will be worth the wait.

Thank You
John
Kivel Records

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SubjectViewsWritten ByPosted
AdrianGale problems with preorder??? 605 mikeb 11/13/2013 10:31PM
Re: AdrianGale problems with preorder??? 372 jbjrsdc 11/13/2013 10:41PM
Re: AdrianGale problems with preorder??? 396 Andrew 11/13/2013 10:51PM
Re: AdrianGale problems with preorder??? 311 PJayBe 11/13/2013 11:06PM
Re: AdrianGale problems with preorder???366 Andrew 11/13/2013 11:22PM
Re: AdrianGale problems with preorder??? 284 sharkfist 11/13/2013 11:43PM
Re: AdrianGale problems with preorder??? 256 Deadwing 11/14/2013 08:12AM
Re: AdrianGale problems with preorder??? 273 Kivel Records 11/14/2013 08:28AM
Re: AdrianGale problems with preorder??? 248 sharkfist 11/14/2013 08:56AM
Re: AdrianGale problems with preorder??? 254 Andrew 11/14/2013 09:20AM
Re: AdrianGale problems with preorder??? 175 jbjrsdc 11/14/2013 11:42PM
Re: AdrianGale problems with preorder??? 250 jazzy1ne 11/14/2013 09:16AM
Re: AdrianGale problems with preorder??? 241 Troy 11/14/2013 09:58AM
Re: AdrianGale problems with preorder??? 217 cincyjohn 11/14/2013 10:02AM
Re: AdrianGale problems with preorder??? 225 kidego71 11/14/2013 12:13PM
Re: AdrianGale problems with preorder??? 193 LAVALLE 11/15/2013 01:04AM
Re: AdrianGale problems with preorder??? 207 Probie Sheen 11/15/2013 04:05PM
Re: AdrianGale problems with preorder??? 137 daldiggler 11/19/2013 10:02AM
Re: AdrianGale problems with preorder??? 119 Kivel Records 11/19/2013 12:40PM
Re: AdrianGale problems with preorder??? 119 PJayBe 11/22/2013 08:21PM


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