My Toto VIP experience (06/23/13, Hallenstadion/Switzerland)
Posted by: lordreo ()
Date: June 24, 2013 12:54PM

Edit 06.26.13:

From the reactions I got, I feel like I need to clarify something. It looks like I really messed up with this post, because I really did not want to blame the band. It was bad luck and that's all it was. I'm sorry if that was not clear from what I wrote.


Original post:

Hi guys, I already posted this on the forum, but I know some of you only read here.

So this is what happened to me yesterday.
Since I am a huge fan of Toto, but was never able to actually meet them, I thought it would be a good idea to save some money and buy a VIP ticket, which included the following:

-Front row seat
-Meet and Greet with Toto
-Photo with Toto
-Bring 2 items to be signed during Meet and Greet
-Soundcheck Performance
-Group Q&A
-VIP Entrance
-VIP Laminate
-Exclusive 35th Anniversary Merchandise

Two days before the concert I got an email, saying to be in front of the venue at 15:45. Naturally I followed that instruction and, just to be sure, arrived an hour early. When the wait was over, Paul (Name changed for privacy reasons), our host, welcomed me and the other VIP guests. He handed us our badges and had some news for us. He said the good news was, the band would perform tonight, but the bad news was, because their bus broke down, they would not be doing a soundcheck. Because of this delay, the band would do the meet and greet before the show and the pictures/autographs after the show. He then continued to say, that he would come to get us in an hour in front of the VIP entrance. In other words, we were told to wait outside of the venue for an hour.

At 16:45 we entered through the VIP entrance together with Paul and were led to the merchandise store. This meant we had 15 minutes to shop, before the main entrance opened. Paul told us to meet him again at 18:20. So once again we had to wait for an hour with nothing going on. At 18:20 Paul came to the place we were told to meet and said he had some good news and bad news. The good news was, the band was still going to perform (how is that even news at all?), the bad news was, we were not going to meet the band, or get autographs, or get the photo, or do the Q&A. So basically nothing that included the band. He quickly added that we would get a refund and that the band was sorry, but you could tell the other VIP guests didn't really care about that, at least not right then.

However, Paul told us we woud be allowed to keep the VIP badges (yay) and we would still get the exclusive merchandise, paid for by the band. He then handed everyone a unsigned picture of the band (that was also sold at the merchandise store) and a 35th anniversary blanket, which I guess was the exclusive one. He told us again how sorry he was, and to have fun at the concert. Of course the concert started in an hour, in which we, well, waited.

The concert itself was awesome! The guys were on fire and the sound was great. Also my seat was perfect, though I was standing most of the time. I cannot stress enough how cool the concert was. I will never forget this amazing performance. They played over 2 hours with an awesome setlist.

Now I don't want to blame anyone for the fact that Toto was not able to do the VIP stuff, shit happens. But I think the situation was handled very poorly. And this is where I'd like to hear your opinions. Am I wrong in thinking we were left hanging most of the time? Is it okay to leave your guests waiting for a combined 3 and a half hours? And why do you think the band cancelled the autographs after the show?

I want to add that, according to Paul, this never happened before on this tour and that normally the VIP package is probably awesome. This was just bad luck and is no indication of how things usually go down. And also, go see Toto. They are awesome! I hope someday I will actually get to meet Joseph Williams and the gang, but I guess I'll have to wait a little longer to fulfill that dream.



Edited 1 time(s). Last edit at 06/26/2013 08:58AM by lordreo.

Navigate: Previous MessageNext Message
Options: ReplyQuote


SubjectViewsWritten ByPosted
My Toto VIP experience (06/23/13, Hallenstadion/Switzerland)813 lordreo 06/24/2013 12:54PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 452 the ORIGINAL brent 06/24/2013 01:24PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 410 Laurent 06/24/2013 05:18PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 476 Andrew 06/24/2013 07:03PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 351 Laurent 06/24/2013 08:23PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 247 Doug Wolfgang 06/25/2013 12:56AM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 298 LilKing22 06/24/2013 08:12PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 287 Addyeddy 06/24/2013 08:34PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 334 lordreo 06/24/2013 09:08PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 349 Laurent 06/24/2013 09:51PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 295 lordreo 06/24/2013 10:43PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 230 Shade 06/24/2013 11:24PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 228 Peter M. Bietenholz 06/25/2013 12:00AM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 167 Laurent 06/25/2013 04:08PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 220 Laurent 06/25/2013 04:16PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 244 Gav1 06/25/2013 03:26AM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 252 Andrew 06/25/2013 08:18AM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 204 juliocruz 06/25/2013 07:49AM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 196 2_EdgedSword 06/25/2013 07:39AM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 209 the ORIGINAL brent 06/25/2013 09:36AM
LordReo 223 Joe Vana 06/25/2013 09:53AM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 188 Terry K. 06/25/2013 12:47PM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 144 lordreo 06/26/2013 09:00AM
Re: My Toto VIP experience (06/23/13, Hallenstadion/Switzerland) 102 Laurent 06/26/2013 03:45PM


Sorry, only registered users may post in this forum.
Powered by Phorum.

Disclaimer: melodicrock.com takes no responsibility for the contents of messages posted on this open forum, or for the sanity of those posting.